*certain exclusions may apply for example Northern Ireland, Scottish Highlands and Islands which may take longer.
#ORDER REFERENCE TRACKER HOW TO#
For more information, see How to track home delivery above.įor orders that contain a SIM-only, we offer Royal Mail First Class post free of charge and will have your item(s) delivered within 3 – 5 days of the order date. If you have provided your email address or mobile number, you’ll be sent tracking details so you can track delivery. Someone over the age of 18 will need to sign for your parcel, so make sure someone is in on the delivery date. They’ll also try to deliver twice more over the next two standard delivery days. If delivery cannot be made to a neighbour, then the courier will leave a card at your home with contact details for you to rearrange. If they can, they’ll leave a card at your home letting you know which address your parcel was left at. If there is no one at home to receive your order, our courier will attempt to leave it with a neighbour. Any orders placed between 7pm Friday and 7pm Sunday will be delivered on the following Monday. As long as your order is placed by 7pm between Sunday and Friday, your delivery will be attempted between 7am and 9pm the following day. If he/she can not give such proof in specific time period, the money will be automatically refunded to buyer.We offer next day delivery across the UK free of charge for orders containing handsets and devices*. Once you have filed the dispute, then it becomes seller’s duty to prove that the parcel has been successfully delivered to buyer. So, for recipient, the best solution is to contact your payment authority(ebay, aliexpress, paypal or credit card company) and file a non-receipt dispute ASAP. China Post only accept query or claim from shipper who has original shipping receipt. How can I get refund from China Post? The tracking status has not changed over 40 days,I still do not get the item, can I contact seller or China Post for refund?Ĭhina Post does not deal with recipient directly. Package has been returned to shipper, but seller does not confess that he/she have received the return and refuse to refund me money, how can I get my money back? Parcel was returned to shipper, or even shows “Failed delivery”. How to open dispute and claim refund for fake tracking number and non received parcel? So if the parcel has delivery problem in your country, you should contact your local post office and inquire about parcel delivery. In most cases, this UPU member is your country’s postal service provider or postal company. Remember that China is a member of Universal Postal Union(UPU), its parcel will be delivered by the UPU member in your country. This is most common return reason for parcels to U.A.E
#ORDER REFERENCE TRACKER CODE#
If your tracking results shows the parcel has arrived destination for long time, but does not have delivery information, normally this means the parcel has delivery problem.
My parcel has arrived at destination country for a long time without delivery, why? In most of cases, sellers will take immediate action on shipment to avoid dispute and shop downgrade penalty. Tell him/her if you can not get real shipment information in next 3 days, you will open dispute against fraud. If you purchased from big website such as eBay/AliExpress/Amazon/Wish etc, you should contact seller and push him/her to ship the goods immediately. Can I track the delivery Yes, enter your Order Number in the tracking box above, and well provide you with each consignment number relating to your order. If over 3 business days and you still get same result as “”shipping notice received”. China Post tracking system will provide updated shipment date and location information about the parcel number. How do I track my parcel Im expecting a delivery, how can I track its status You can track your parcel above, youll need your tracking number and your. If you just got the tracking number from seller, please wait about 2 to 3 business days, if seller has actually shipped the goods.
#ORDER REFERENCE TRACKER SOFTWARE#
This means seller/shipper has applied a tracking number with shipping software provided by third party (WISH, AliExpress etc) but has not shipped the goods yet. When tracking you might get “Shipping notice received” or “Shipping notice received from WISH” or “Logistics order has been created“. What is the meaning of “Shipping notice received”?
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